The Future of AR: Understanding True Market Opportunities and Challenges

Join Deluxe’s Tom Heaton and IOFM’s Mark Brousseau for an informative webinar discussing the current state of accounts receivable processing. We will explore the continued dominance of check payments, the barriers to migrating to digital payments, and the opportunities for digitizing AR processes. We will also discuss the role of invoice automation, artificial intelligence, and machine learning in transforming the “order-to-collect” and “procure-to -pay” processes. Don't miss this opportunity to learn about the latest trends and best practices for navigating the digital transformation of AR.

In this session, you’ll learn:

• The barriers (and opportunities) for AR automation within your organization
• How automation can help protect and maintain cash flow during economic uncertainty
• The role of invoice automation and AI/ML in AR transformation

Mark Brousseau
President, Brousseau & Associates 

Over the past 30 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.

Tom Heaton
Director of Payment Advisory Services, Deluxe

Tom Heaton is a financial services professional with experience engaging banks and business leaders in digital payment solutions, business process transformation, and go-to-market delivery and execution. Tom’s experience in treasury management banking, business process outsourcing (BPO), and management consulting has enabled him to help banks and corporate clients in achieving financial cost savings and profitable revenue growth.

With a career that spans 30 years in financial services and management consulting, Tom welcomes opportunities to help clients in the migration from paper-to-digital commerce, and in attaining their financial and strategic business goals. Tom holds a Bachelor of Science in Commerce from DePaul University and an e-business program certificate from University of Virginia, Darden School of Business.