In Good Times & Bad: Tips for Optimizing Credit & Collections in an Uncertain Economy

Today’s accounts receivable (AR) leaders are no strangers to overcoming adversity. But with warnings about future economic slowdowns increasing, they need to be aware of how these “scares” potentially impact customer behaviors (e.g., waiting to pay until terms or even paying late) and what it means to their team’s ability to accurately forecast collections and effectively configure their day-to-day strategies. 

Join Esker’s Business Development Manager, Dale Phillips, for a 60-minute webinar exploring how conventional AR approaches can exacerbate bad credit and collections, and how digital solutions can future-proof the entire invoice-to-cash process thanks to:

• AI tools that enhance every action & interaction that impact cash collection & forecasting
• Customized dashboards for instant access to key metrics & a 360-degree view into customer situations
• Improved internal collaboration with other departments & externally with customers through portals & chat tools

Mark Brousseau
President, Brousseau & Associates 

Over the past 30 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.

Dale Phillips
Business Development Manager, Esker

Dale’s career in the technology arena spans 25-years, where he has worked with a diverse set of technologies that include telecommunications, OS security software, business process improvement and cloud-based solutions.  Over that time staying curious and finding ways to improve his understanding of marketplace dynamics, industry trends and technology developments was imperative to understanding how those forces impact organizations and the individuals that work for them.