From skepticism to strategy: Data security, trust, and the evolution of AI in AP

In the fast-paced world of finance, efficiency is key. AI has the capability to dramatically improve productivity and process efficiency for Accounts Payable teams in particular, but resistance to change can stall the adoption of new technologies. AppZen’s recent customer survey aimed to uncover areas where AP teams encounter challenges in manual tasks and gather perspectives on the transformational impact of generative AI on AP operations. The results were eye-opening. 

Join Matt Wright, AppZen’s SVP of Customer Success, and Mark Brousseau as they dig into the survey results, address the feedback, and provide insights into key areas, including trust, security, accuracy, and the change management required when building buy-in across the organization. 

• Dig into recent survey data and learn how to solve your greatest AP efficiency challenges, starting with your AP inbox(es)
• Stay ahead of the regulatory fallout of the Executive Order on AI and the EU AI Act, and address some of the common safety and security concerns around introducing new technology to your processes
• Ask the right questions before embarking on your finance AI journey

Mark Brousseau
President, Brousseau & Associates 

Over the past 30 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.

Matt Wright
Senior VP of Customer Success, AppZen

As AppZen’s Senior VP of Customer Success, Matt Wright is focused on partnering with the world’s leading companies to deliver Autonomous Finance Operations using artificial intelligence. Through these partnerships, he aims to sharpen cutting-edge finance AI technology by innovating a new set of best practices in finance operations that move away from human-centric, workflow-based approaches toward confident, autonomous operations delivered by finance AI. Matt has spent his entire career in customer-facing roles, mostly in executive leadership, professional services, and sales. Having worked almost exclusively around invoice transactions, he brings his passion for improving efficiency in finance operations to his interactions with every customer.