Accounts Payable

Accounts payable departments can have the best-designed processes in the world, but without ongoing process management, AP cannot function at optimum performance levels. The consequences can be breakdowns in vendor relationships, supply-flow interruptions, and inability of the company to conduct critical business. “Accounts payable is responsible for one of the most important organizational functions—paying our...… Read More

By Pam Miller, APMD Any steps that accounts payable can take to whittle away at the time it takes to close will be recognized and appreciated by controllers and CFOs. To speed up the close process, AP needs to work strategically to complete the invoices that have been received—and provide the information regarding what needs...… Read More

Even when processes seem to be running smoothly in accounts payable and other finance functions, there’s always room for improvement. “Process improvement is important for so many reasons,” says Amy Berry, Corporate Controller, Guardian Real Estate Services LLC (Portland, OR). “Every manager in finance should periodically review their processes,” she suggests. “If you don’t review...… Read More

By Pam Miller, APMD

No matter how hard AP tries, duplicate invoices are a scourge that will not vanish. However, although we may not be able to eliminate them entirely, there are a number of steps in the AP process that are more likely to allow duplicates in. We need to pay attention to these points to ensure that the duplicate invoice that makes through is a “rare bird.”

Keep a Clean Master Vendor File

Clearly, if duplicate vendo… Read More

By Pam Miller, APMD

No matter how hard AP tries, duplicate invoices are a scourge that will not vanish. However, although we may not be able to eliminate them entirely, there are a number of steps in the AP process that are more likely to allow duplicates in. We need to pay attention to these points to ensure that the duplicate invoice that makes through is a “rare bird.”

Keep a Clean Master Vendor File

Read More

Clearly, if duplicate vendors haunt th&

While AP departments are increasingly moving toward a totally paperless operation, many organizations still have to deal with paper. Proper record management is crucial in order to maintain efficiency and stay in compliance. Records must be maintained or destroyed following certain prescribed procedures to ensure that AP fulfills the provisions of key rules and regulations....… Read More

By Pam Miller, APMD

In most AP departments, AP does not code invoices. That is usually up to the owner of the budget to which the expense is to be charged.

Since invoices must be coded, they are often directed to the purchaser or to the relevant department head—somewhere other than AP.

This results in invoices arriving to AP late:

    • Often after the discount due date (if there is a discount);

    • Frequently after the net due date;
    Read More
By Pam Miller, APMD

In most AP departments, AP does not code invoices. That is usually up to the owner of the budget to which the expense is to be charged.

Since invoices must be coded, they are often directed to the purchaser or to the relevant department head—somewhere other than AP.

This results in invoices arriving to AP late:

  • Often after the discount due date (if there is a discount);
  • Frequently after the …
  • Read More

Accounts Payable is not the customer service department, yet customer service is an integral part of the job in AP. To get some tips on how AP can deliver outstanding customer service, Accounts Payable & Procure-to-Pay Network interviewed Karen Greenhaw, APS, Senior Global Disbursements Agent, Telecom Expense Management, FedEx Freight General Office (Harrison, AR). Greenhaw...… Read More

As AP Supervisor at Swift Energy, an oil and natural gas company with operations in Louisiana and Texas, Pamela Thomas is highly focused on effective payables process management. The centralized AP department, which handles an average of 3,500 invoices per month, has four full-time staff members and one independent consultant, who is a contract worker....… Read More

By Pam Miller, APMD Looking for more effective and more efficient ways to get the job done? Take a look at these AP “tricks of the trade” that have been successfully used in AP departments just like yours, shared by those who are in the know. On the vendor side of the house: Provide your...… Read More

Marjorie Wiater, Disbursements Agent at FedEx Services: Global Disbursements in Moon Township, PA, believes that internal customer service is one of the primary keys to the effectiveness and success of the accounts payable department. “AP’s internal customers include everyone who works for the company,” she explains. “They can be across the aisle from you or...… Read More

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