Tackling Customer Service Challenges With Tact

Accounts Payable is not the customer service department, yet customer service is an integral part of the job in AP. To get some tips on how AP can deliver outstanding customer service, Accounts Payable & Procure-to-Pay Network interviewed Karen Greenhaw, APS, Senior Global Disbursements Agent, Telecom Expense Management, FedEx Freight General Office (Harrison, AR). Greenhaw...